Signing in
Open the customer portal and sign in with the email used at purchase and your licence key.
Moving to a new PC
- On the old PC, open Help → Licence / Activate → Release this PC — or release it from the portal if the old PC is no longer available.
- On the new PC, install the software and activate the same key.
To stop key sharing, the number of moves in 30 days is limited. If you hit the limit after a hardware change, contact support.
Renewing
Time-limited licences can be renewed from the portal before or after expiry. Renewing extends the same key; nothing needs reinstalling.
Invoices
Every payment has a GST invoice in the portal. Enter your GSTIN at checkout to have it shown on the invoice.
Offline activation
For a PC without internet: create a request code in the program (Help → Licence / Activate → Offline activation), paste it into the portal on another device, and copy the response code back into the program.
Support tickets
Open a ticket from the portal or from Help → Support tickets inside the program. Program tickets include technical details that help us answer faster.